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AutoCalc Academy

Module 3 of 8 · 7 min read

Living expenses and the benchmark

Why the figure your client declares is often not the figure the lender uses, and why families feel it most.

Clients are famously optimistic about what they spend. Lenders know it, so almost none of them simply take the client's word. They compare the declared figure with a benchmark for a household like this one, and use whichever is higher.

The benchmark

The benchmark most Australian lenders start from is the Household Expenditure Measure (HEM), published by the Melbourne Institute. It estimates what a household of a given shape spends on the basics: groceries, utilities, transport, clothing, health, a modest amount on recreation. It rises with:

  • the number of adults and children,
  • household income (higher earners are assumed to spend more),
  • and where the household lives.

Then each lender does its own thing on top. Some add a loading. Some use their own model instead of HEM. Some add specific costs, such as private school fees, childcare or rent, outside the benchmark. Some pick the income band from gross income, others from net. All of these are legitimate. Each moves the figure.

Try it

Which expense figure the lender uses

$3,200
$4,100
Lender's own loading on the benchmark
Figure the lender uses
$4,100 a month
The benchmark is higher
Borrowing lost to the benchmark
$112,000
$900 a month above the declared figure

The benchmark here is a slider, not a real table: each lender's benchmark depends on household size, income and location, and some add their own loading on top.

Why families feel it most

For a single person with no children, most lenders' expense figures sit fairly close together. Add a partner and three children and they spread out: each lender has its own view of what a child costs, at what age, and how much of the family's government payments it will count as income.

Case study
The family of five
Applicants
A couple
Incomes
$118,000 full-time; $42,000 part-time
Children
Three, aged 4, 8 and 12
Family Tax Benefit
$11,500 a year
Declared living costs
$4,300 a month
Loan
Owner-occupied purchase, 30 years
Lowest
$464k
Middle lender
$702k
Highest
$855k
Gap
$391k
Maximum borrowing, 27 lenders This borrower
  1. Lender 3$464k
  2. Lender 2$468k
  3. Lender 4$468k
  4. Lender 24$468k
  5. Lender 5$516k
  6. Lender 23$635k
  7. Lender 16$656k
  8. Lender 17$657k
  9. Lender 27$658k
  10. Lender 18$663k
  11. Lender 12$674k
  12. Lender 13$692k
  13. Lender 11$700k
  14. Lender 6$702k
  15. Lender 20$703k
  16. Lender 7$715k
  17. Lender 26$726k
  18. Lender 10$726k
  19. Lender 25$729k
  20. Lender 15$734k
  21. Lender 1$760k
  22. Lender 8$778k
  23. Lender 22$782k
  24. Lender 14$799k
  25. Lender 9$803k
  26. Lender 21$813k
  27. Lender 19$855k
The bottom of the range sits at $464k, the top at $855k. Figures from each lender's serviceability calculator as rebuilt in AutoCalc, run on 22 Oct 2026. Lenders are unnamed, and the numbers are reshuffled for every case study. Rates and policy change often, so treat these as an illustration, not a quote.

The same household, the same incomes, the same declared costs. The gap of $391k comes mostly from two places: the living-expense figure each lender lands on for three children, and whether (and how much of) the Family Tax Benefit counts as income.

Takeaways

  • Lenders use the higher of the declared expenses and a benchmark, most often HEM.
  • The benchmark rises with household size, income and location; lenders add their own loadings and extra costs.
  • Declaring less than the benchmark doesn't help: the benchmark wins.
  • Families see the widest spread, from both expenses and how family payments are counted.

Check your understanding

0 of 3 answered
  1. 1. A client declares $2,800 a month. The lender's benchmark for their household is $3,600. What does the lender use?

  2. 2. Which of these does NOT usually push the benchmark up?

  3. 3. Why should you record every child's age?